WARRANTY AND RETURN CONDITIONS

International Orders - Return Policy

Due to logistical challenges related to international shipping and customs procedures, we are currently unable to accept return or exchange requests for orders placed outside of Turkey.

For this reason, we strongly recommend contacting our support team before placing your order. Our team will be happy to assist you with product and size selection to ensure you choose the most suitable item.

Warranty Conditions

All products are under the warranty of the manufacturers unless otherwise stated. For the warranty conditions to be valid, you should definitely check the product during the cargo delivery. When you see a damage, keep a record, and do not get the product. Changes made on the product, deformation of the product or deterioration of the original design of the product are not covered by the warranty.

Product Return Conditions

If the product you purchased on our website is found to be faulty, you must contact us from the online support section on our page within 7 days from the delivery date at the latest. Following this information, the faulty product that you will send to us with the cargo company will be replaced with a new one. If the ordered product defect is caused using the customer or the product has been used within 7 days, the product cannot be returned or exchanged. As the product return and replacement conditions, the practices in accordance with the Law on the Protection of the Consumer No. 4077 are essential.